Terms Of Service

Last updated on August 1st 2026

These Terms of Service ("Terms") are a binding agreement between you or the company you represent ("Client," "you," or "your") and Drequ [LEGAL ENTITY NAME] ("Drequ," "we," "us," or "our") governing your engagement of Drequ to design, build, and deliver AI automation solutions ("Services"). Please read these Terms carefully — they set out how engagements work, who owns what, and the limits of our liability.


1. Acceptance and Eligibility

By signing a proposal, statement of work, order form, or otherwise engaging Drequ, you agree to these Terms. You must be at least 18 years old and, if engaging on behalf of a company, you represent that you have authority to bind it. You are responsible for the accuracy of information you provide and for all activity under any accounts or systems you grant us access to.


2. What We Do (Plain Language)

Drequ provides custom AI automation services: we design, build, integrate, and maintain automated workflows, AI agents, and related tooling tailored to your business (“Automations”).

Each engagement is scoped in a proposal, statement of work (“SOW”), or written agreement (“Engagement Documents”) that sets out deliverables, timeline, and fees. Where these Terms and an Engagement Document conflict, the Engagement Document controls for that engagement.

  • Automations may rely on AI models and third-party tools that are probabilistic and can produce inaccurate, incomplete, or unexpected results.

  • You are responsible for reviewing and testing any Automation before relying on it for a business-critical, financial, legal, medical, or safety-related purpose.

  • Drequ does not provide legal, financial, medical, or regulatory advice, and Automations are not a substitute for professional judgment in those areas.


3. Definitions

  • “Client Content” means anything you provide to us, including data, credentials, systems access, brand assets, documents, and business logic.

  • “Deliverables” means the Automations, code, configurations, documentation, and related materials we deliver under an Engagement Document.

  • “Third-Party Tools” means AI models, SaaS platforms, APIs, and infrastructure not owned by Drequ that Automations may use or connect to (e.g., LLM providers, CRMs, messaging platforms).


4. Engagements, Scope, and Payment

Each engagement begins with an Engagement Document describing scope, fees, milestones, and timeline. Unless otherwise stated:

  • Fees are invoiced per the schedule in the Engagement Document (e.g., upfront deposit, milestone-based, or monthly retainer).

  • Invoices are due within the period stated on the invoice; late payments may pause work and accrue interest as permitted by law.

  • Work outside the agreed scope (“Change Requests”) is billed separately unless we agree otherwise in writing.

  • Fees already earned for work performed are non-refundable; refunds for undelivered work, if any, are governed by the Engagement Document.


5. Ownership and Rights in Deliverables

Subject to full payment for the applicable engagement, we assign to you ownership of the Deliverables built specifically for you, excluding:

  • Drequ’s pre-existing tools, frameworks, templates, internal libraries, and know-how (“Drequ IP”), which remain our property; we grant you a non-exclusive, royalty-free license to use Drequ IP as incorporated into your Deliverables, for your internal business purposes.

  • Any Third-Party Tools, which remain governed by their own providers’ terms and are not owned by either party.

We may reuse general concepts, techniques, and non-confidential know-how developed during an engagement for other clients, so long as we do not disclose your Client Content or confidential information.


6. Client Content and System Access

You retain ownership of your Client Content. You grant us a license to access, host, and process it solely to design, build, test, and support your Automations. You represent that you own or are licensed to provide everything you give us, and that granting us access (e.g., to accounts, APIs, or data) does not violate any third party’s rights or any law applicable to you. You are responsible for maintaining appropriate backups, access controls, and permissions on your own systems, and for revoking our access when an engagement ends if you no longer want us to retain it.


7. AI Tools and Data Use

We do not use your Client Content to train generalized AI models for other clients. To build and operate Automations, your Client Content may be processed by Third-Party Tools (e.g., LLM providers) under those providers’ own terms. Our Privacy Policy describes how we handle personal data, and these Terms and the Privacy Policy are intended to be consistent.


8. Client Responsibilities

You are responsible for providing timely, accurate information, decisions, and approvals needed to complete an engagement; ensuring you have the rights and consents needed for any data, content, likenesses, or third-party materials you provide us; complying with all laws applicable to your business and your use of Automations, including data protection, advertising, and industry-specific regulations; and independently testing and validating Automations before relying on them in production or for regulated decisions.


9. Acceptable Use

You may not use Drequ’s Services or Deliverables to build, deploy, or operate anything that is illegal, fraudulent, defamatory, or infringing; processes sensitive personal or biometric data without a lawful basis and appropriate consent; impersonates a real person or creates deceptive synthetic media without consent; is intended to harass, discriminate against, or deceive individuals; or violates the acceptable-use policies of any Third-Party Tool or platform the Automation connects to. Violations may result in suspension of work, termination of the engagement, and, where appropriate, reporting to law enforcement or regulators.

10. Disclaimers and No Guarantee of Results

DELIVERABLES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, EXCEPT AS EXPRESSLY STATED IN AN ENGAGEMENT DOCUMENT. We do not guarantee specific business outcomes, cost savings, revenue, or uptime unless expressly agreed in writing in an Engagement Document (e.g., an SLA). AI-driven Automations can behave unpredictably; you must independently verify outputs before relying on them.

11. Indemnification

You will defend, indemnify, and hold harmless Drequ and its affiliates from any third-party claim, loss, or expense (including reasonable attorneys’ fees) arising from: your Client Content, your use of Deliverables, your compliance obligations, or any breach of these Terms or our acceptable-use rules.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS OR DATA. DREQU’S TOTAL LIABILITY FOR ANY CLAIM ARISING FROM AN ENGAGEMENT WILL NOT EXCEED THE FEES YOU PAID US FOR THAT ENGAGEMENT IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

13. Confidentiality

Each party will keep the other’s confidential information private and use it only to perform under these Terms and any Engagement Document, except as required by law or with the disclosing party’s consent. This obligation survives termination of an engagement.

14. Payment Disputes

If you have a billing concern, please contact us at david@drequ.com before initiating a chargeback or dispute. We may suspend work on an engagement in the event of a payment dispute, non-payment, or suspected fraud.

15. Termination

Either party may terminate an engagement as described in the applicable Engagement Document, or, absent specific terms, with written notice. You remain responsible for fees for work performed up to termination. Sections on ownership, confidentiality, indemnification, and limitation of liability survive termination.

16. Changes, Governing Law, and Disputes

We may update these Terms with notice; continued engagement of our Services after notice means you accept the changes. These Terms are governed by the laws of [JURISDICTION], without regard to conflict-of-laws rules. Mandatory consumer-protection rights in your jurisdiction, if applicable, are not affected. These Terms, together with any Engagement Documents, are the entire agreement between the parties for the applicable engagement, are severable, and may be assigned by Drequ in connection with a merger or sale. Neither party is liable for events beyond its reasonable control.

Questions: david@drequ.com

This document is provided for transparency and does not constitute legal advice. We recommend having it reviewed by a qualified lawyer before publishing it live, especially to confirm the governing-law jurisdiction, entity name, and any industry-specific compliance obligations relevant to your clients.